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Frequently Asked Questions
How many years has your company been in the auto parts business?
Our business started in 2009, giving us over 10 years of professional experience in the auto parts field.
Are you a trading company or a factory?
We are a factory with an integrated trading division to provide comprehensive service.
What is the Minimum Order Quantity (MOQ) for each item?
If items are in stock, there is no MOQ limit. Normally, an MOQ of 200-300 pcs is standard for production orders.
Do you provide a guarantee for your products?
Yes, we provide a quality guarantee of up to 30,000 kilometers for our products.
What is the typical delivery time?
Samples take approximately 5-7 days. For batch goods, delivery is usually around 30 days after receiving the deposit.
How do you handle quality complaints?
We respond to customers within 24 hours. Our QC team will retest the stock; if a quality problem is confirmed, we provide corresponding compensation.