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Frequently Asked Questions
Q1: What are your terms of packing?
Generally, we pack our goods in neutral white boxes and brown cartons. If you have a legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2: Can you produce according to the samples?
Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures as required.
Q3: What is your sample policy?
We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q4: Do you test all your goods before delivery?
Yes, we conduct 100% testing on all products before delivery to ensure the highest quality standards.
Q5: What are your delivery methods?
Usually we send with DHL, UPS, or EMS for small orders. For bulk orders, we also provide shipping by sea.
Q6: What should I do if I cannot find the product on the website?
You can send us descriptions and pictures of the products you need. We develop new items every month and some may not be uploaded yet. You can also send us a sample by express for bulk development.
Dominion Parts
