❓ Frequently Asked Questions
How long has your business been operating in the auto parts field?
Our business has a history of approximately 10 years in the auto parts industry, starting back in 2009.
Are you a trading company or a factory?
We operate as a factory integrated with a trading company to provide both manufacturing quality and professional service.
What is the Minimum Order Quantity (MOQ) for each item?
For items currently in stock, there is no limitation. For standard production, the MOQ is typically 200 to 300 pieces depending on the item.
What kind of guarantee or warranty do you provide?
We offer a quality guarantee of 1 year or 30,000 kilometers for our products.
What is the estimated delivery time?
Samples typically take 5-7 days. For batch production orders, delivery is usually around 30 to 60 days after receiving the deposit.
How do you handle quality control and complaints?
We utilize advanced equipment and professional technical workers. All products undergo sample testing before shipment. In case of a complaint, we respond within 24 hours and perform retests to ensure fair compensation if a quality issue is confirmed.