Frequently Asked Questions
Q: What is your minimum order quantity (MOQ)?
A: The MOQ usually is 2000 pieces, depending on the specific product models you require.
Q: What are your payment terms and methods?
A: We require a 30% deposit and 70% balance payment before shipment. We accept Bank Transfer (T/T), Credit Cards, and Western Union.
Q: How do you ensure product quality?
A: All products are produced to high standards and undergo rigorous component tests, unfinished tests, and 100% final testing before delivery.
Q: What shipping options do you provide?
A: We can deliver to your shipping agent in China. Alternatively, we offer solutions via DHL, Fedex, UPS, or sea freight through our long-term cooperative shipping partners.
Q: Can you customize products or produce from samples?
A: Yes, we can customize length, size, and materials. We are also capable of producing electric parts based on samples provided by the client.
Q: Do you provide free samples?
A: It depends on the sample's cost. Normally we can provide samples, but the client is responsible for the shipping costs.